Delivery Terms and Conditions

Software

Credenco B.V. (hereinafter referred to as Credenco) offers standard software for digital identities and Credentials (the Software), with which the User, or a third party authorized by him, can set up a specific application (the Application). Credenco is the licensee of the Software. Credenco licenses the Software to individual organizations (the User).

Delivery Software

The Delivery of the Software is accomplished by making the Software available to the User for use. The license is a non-exclusive, non-sublicensable, non-transferable license with a right of use for the specific functionalities and/or modules and numbers of users, as specified in this document. Delivery consists of provision of the authentication codes (tokens) for the use of the Software. By providing the User with Credentials or authentication codes, Credenco has fulfilled its delivery obligation for the Software.

Services

The User owes the amounts and rates stated and agreed herein for the Services. If no amounts or rates have been agreed, the User will reimburse the hours required for the Services at the standard rates applicable that month. Currently the standard rate is € 150.00 per man-hour, or € 1,200.00 per man-day.

Unless expressly agreed otherwise, all work is always carried out on the basis of subsequent calculation. The rate depends on the type of work. If work is carried out outside normal office hours at the User's request, a surcharge of 50% applies. The Services include travel costs (within the Netherlands) based on time spent times hourly rate. Travel and accommodation costs abroad are charged on the basis of actual costs incurred.

Delivery Services

The Delivery of the Services is expressly carried out on the basis of a best efforts obligation. By carrying out work for the User, Credenco has fulfilled its delivery obligation. Credenco always provides an hourly specification stating the employee, the activities and the hours.

Additional Work

In the case of a quotation for creating an Application, we based this on the information you provided. If at any time we discover deviations with regard to the question or functionalities when carrying out the work (for example other layouts, additional functions, formats, numbers, etc.), we reserve the right at all times to adjust issued rates and/or lead times.

Prices

Credenco offers the Software at the prices specified in this document. These prices are valid until December 31 of the year in which the quotation was issued. After this date we are entitled to adjust the prices. All prices mentioned are in EURO and exclusive of VAT.

Payment

Payment of the one-off costs takes place in parts. 25% of the amount will be invoiced at the start of the assignment. Halfway through the assignment, another 25% of the amount will be invoiced and finally, upon delivery after acceptance, 50% of the amount will be invoiced. Payment of the annual costs in advance, before the start of the annual period. With graduated purchase for use at the end of the quarter. Services (e.g. consultancy and additional work) are invoiced per month on a subsequent calculation basis. The payment term is a maximum of 30 days.

Other Conditions

The following hierarchical order will apply to all agreements between the User and Credenco: the specific terms and conditions mentioned here, the User's general terms and conditions, Credenco's general terms and conditions, product and/or service specific terms and conditions. If any terms in these documents conflict with the others, the Terms will apply in the stated hierarchical order.